Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashing/exiting very frequently, no crash reports

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Firefox keeps crashing very randomly at times, most of the time when i open a new page. Finally got a crash report today, but im not 100% sure its the actual thing thats happening to me, but it did occur when opening a new page. This started about 2 weeks ago out of the blue, and it's still happening, at times it closes it self, i open Firefox back up, and it closes itself again. Yet again, im not totally sure if its just closing itself, or crashing without any crash report. Sometimes i get the Restore session button, sometimes it just opens the pages.

I have disabled hardware acceleration, but i have no real clue what else to do, since that didnt really work. I can add the recent crash report if needed.

Firefox keeps crashing very randomly at times, most of the time when i open a new page. Finally got a crash report today, but im not 100% sure its the actual thing thats happening to me, but it did occur when opening a new page. This started about 2 weeks ago out of the blue, and it's still happening, at times it closes it self, i open Firefox back up, and it closes itself again. Yet again, im not totally sure if its just closing itself, or crashing without any crash report. Sometimes i get the ''Restore session'' button, sometimes it just opens the pages. I have disabled hardware acceleration, but i have no real clue what else to do, since that didnt really work. I can add the recent crash report if needed.

All Replies (1)

more options

Please post the crash report here.


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.