Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Send Message Error after Thunderbird upgraded itself

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

When I restarted Thunderbird today, it automatically upgraded itself to version 78.4.0 (32-bit). Unfortunately, I am now UNABLE TO SEND MESSAGES. When I hit Send, a box pops up with the following message:

Send Message Error

Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to outbox.whoi.edu must be corrected.

I have checked my outbox.whoi.edu configuration, and it is set correctly as follows:

SMTP Server

Settings Description: Server Name: outbox.whoi.edu Port: 587 Default: 587

Security and Authentication Connection security: STARTTLS Authentication method: Normal password User Name: lmartin

Can you please help me to restore the functionality of my email, so that I can send messages once again?

Thank you.

When I restarted Thunderbird today, it automatically upgraded itself to version 78.4.0 (32-bit). Unfortunately, I am now UNABLE TO SEND MESSAGES. When I hit Send, a box pops up with the following message: Send Message Error Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to outbox.whoi.edu must be corrected. I have checked my outbox.whoi.edu configuration, and it is set correctly as follows: SMTP Server Settings Description: Server Name: outbox.whoi.edu Port: 587 Default: 587 Security and Authentication Connection security: STARTTLS Authentication method: Normal password User Name: lmartin Can you please help me to restore the functionality of my email, so that I can send messages once again? Thank you.
Ama-screenshot ananyekiwe

All Replies (2)

more options
more options

You should inform your mail provider - because you don't what to be using obsolete security protocols forever.