hi-jacked by Yahoo search re-direct
I've been hit by Malware Yahoo re-direct and can't reset my default browser back to Google. How do I get rid of this?
Isisombululo esikhethiwe
The other two users reported that they couldn't load the Add-ons page. You might need to try Firefox's Safe Mode. In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Can you regain control?
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (3)
hi, firefox ships with google as the default engine - if yahoo is showing up without your knowledge that might be a sign of adware or a malicious addon being present on your system.
- please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
- also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
- finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
This is the third similar report I've read from a Windows user in 5 minutes, so something must be going around. Do you want to share your extensions list? You can copy/paste it from the Troubleshooting Information page. Either:
- "3-bar" menu button > "?" Help > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Scroll down past "Application Basics" and "Firefox Features" to "Add-ons". Then you can select and copy the table that follows (not the entire page, please, that's too much information) using either Ctrl+c or right-click > Copy and then paste it into a reply. It will be messy, but we're used it.
Isisombululo Esikhethiwe
The other two users reported that they couldn't load the Add-ons page. You might need to try Firefox's Safe Mode. In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Can you regain control?