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BT Mail

  • 1 baphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Ankit Kumar

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When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up to now. I did not want to change my password and experimented with my other access methods - IOS on my Ipad and Iphone works perfectly, likewise if I entered via Safari works fine only Firefox comes back with the block - what has changed. I have tried entering the password manually and cleared all cache but still no joy ? //Andy

When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up to now. I did not want to change my password and experimented with my other access methods - IOS on my Ipad and Iphone works perfectly, likewise if I entered via Safari works fine only Firefox comes back with the block - what has changed. I have tried entering the password manually and cleared all cache but still no joy ? //Andy

All Replies (1)

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hello Andy.veitch

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can