Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Flash Is Problematic

  • 4 uphendule
  • 1 inale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu drc0304

more options

I have Firefox 73.0.1 ((64 bit) and am running the latest version of FLASH as an add-on.

Lately, when using FLASH within FF, sometimes the screen goes white, sometimes it goes black. I cannot seem to figure out what to do and how to restart FLASH or get back to where I was. Also, I cannot figure out how to get the DISPLAY settings for FLASH This has recently started about 2 weeks ago. I have no other problems with FF

I have Firefox 73.0.1 ((64 bit) and am running the latest version of FLASH as an add-on. Lately, when using FLASH within FF, sometimes the screen goes white, sometimes it goes black. I cannot seem to figure out what to do and how to restart FLASH or get back to where I was. Also, I cannot figure out how to get the DISPLAY settings for FLASH This has recently started about 2 weeks ago. I have no other problems with FF

All Replies (4)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


drc0304 said

I cannot figure out how to get the DISPLAY settings for FLASH

Is this what you needed? Flash Player Settings Manager Help http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

more options

I was able to restart FF in safe mode and also figure out how to get the display settings for FLASH.

I go to a website that uses FLASH to set up chats and exchange messages between people in the chat room. However, when I unchecked the hardware acceleration box in the FLASH display settings, I could not enter any data into the chat box. So it seems one problem is solved but another one crept up

more options

I called for more help.

Reboot the computer and try again.

more options

OK--I'll give that a try. Here's what I found out in the meantime:

1) there are two FF windows open, one of which is the chat screen where all the problems are occurring with FLASH. If I cannot type anything into the "send" portion of the chat screen, I flip to the other screen and when I get back to the chat screen, I can type characters in--strange!! 2) When things really get haywire, the chat screen goes completely white or black or sometimes flickers. I don't know how to reset the chat screen to get FLASH back on track without backing out completely and re-entering.

Maybe there are other things going on on my PC that makes this problem worse.

THX for any help you can provide.