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TB Update History not showing latest version installed (68.4.1 64-bit)

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu sfhowes

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I updated TB 64-bit to v68.4.1 a few weeks ago, yet periodically TB says it needs updating. When I go to download the update, it is the same version that is running already (68.4.1 x64) - see 'About' image capture attached.

The Update History in Options doesn't show that v68.4.1 has been installed - it is still showing v68.3.1 as latest installed version. I presume this is why it keeps asking to be updated - see Update History image capture.

Can anyone suggest why the Update History is not being updated after updating? (Feels like there are too many 'updates' in that sentence!)

I updated TB 64-bit to v68.4.1 a few weeks ago, yet periodically TB says it needs updating. When I go to download the update, it is the same version that is running already (68.4.1 x64) - see 'About' image capture attached. The Update History in Options doesn't show that v68.4.1 has been installed - it is still showing v68.3.1 as latest installed version. I presume this is why it keeps asking to be updated - see Update History image capture. Can anyone suggest why the Update History is not being updated after updating? (Feels like there are too many 'updates' in that sentence!)
Ama-screenshot ananyekiwe

Okulungisiwe ngu SamRick

All Replies (3)

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The updates files in C:\ProgramData\Mozilla\updates may be corrupted. The updates folder contains subfolders for both TB and Firefox, but you can tell which one by opening updates.xml in a text editor. Delete or rename the correct subfolder, while TB is closed, and see if the spurious update notices stop.

Kaspersky users have also had issues with update notifications.

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Thanks, sfhowes for your help.

I identified the TB updates folder as you suggested, renamed it with TB shut down, and restarted TB. A new replacement folder appeared, but the false notifications are continuing.

Do you have any other ideas?

It's not a big deal, getting these false notifications, just irritating.

Okulungisiwe ngu SamRick

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Do you have Kaspersky? There's a known issue where it causes TB to show spurious notifications, but it's easily fixed by adjusting Kasperskyy settings.

But if you're getting a notification for 68.4.2, that is a recent update.