Please help i can't fix SSL_ERROR_BAD_CERT_DOMAIN error
Hi
Im user of www.gaiaonline.com since year 2008, but few days ago i cannot enter that website because ive had SSL_ERROR_BAD_CERT_DOMAIN error. Thats funny on my dad laptop olso had same error but he never visited that website
So ive clear cache no success, change time in computer, olso no success i don't know whats goin on?! Not only Firefox had this problem but other web browers. Google Chrome NET::ERR_CERT_COMMON_NAME_INVALID Internet Explorer DLG_FLAGS_SEC_CERT_CN_INVALID
When change https: to http: ive got 403 forbidden error instead.
All Replies (7)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
http://kb.mozillazine.org/Error_loading_websites
What do the security warning codes mean
- MOZILLA_PKIX_ERROR_MITM_DETECTED
- uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
- configured their website improperly
How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
But i don't have any security software, i don't think this is malware or faulty addons.
One more thing! "Cannot GET /" what that means? ive just clicked accept the risk and continue. and that text are seen on upper left corner.
magicp said
But i don't have any security software
There is a lot of malware out there. you need protection.
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
Thank you!
OK here the screenshot(s) be warned some words are written in polish
Okay, on the page that says: Begin Certificate copy everything starting with ----- Begin Certificate all the way to the end and post it here.
-----BEGIN CERTIFICATE----- MIIFjDCCBHSgAwIBAgIQAwaT8iM0NZYDXNY++A90RzANBgkqhkiG9w0BAQsFADBG MQswCQYDVQQGEwJVUzEPMA0GA1UEChMGQW1hem9uMRUwEwYDVQQLEwxTZXJ2ZXIg Q0EgMUIxDzANBgNVBAMTBkFtYXpvbjAeFw0xOTEwMDgwMDAwMDBaFw0yMDExMDgx MjAwMDBaMCAxHjAcBgNVBAMTFW1ldHJpY3NtYW5hZ2VycHJvLmNvbTCCASIwDQYJ KoZIhvcNAQEBBQADggEPADCCAQoCggEBAJ0eh4MNPr87npHjKa8pFIaRAoA3Wc0/ XnIgwy7JydhMjgA0QnphNBbh6bU8uXwmfrcgTeDvehd2RXzTUloh0/oYAgLj74C1 HAAW1utObU2PJAEX4bTQbp8mZQ/Ylb/HSs4gWihGoZBjxrF4yp1pbWA/IaYDMXd9 0Jc2ahrGShlHnItcr0hZZjvEtllLZygF5TOH2/Zu1J9V5RYxRtFooh6auwONSKT6 Sp7y3LowOoy8IP79wDngOYNG04IxuYbn3jgNDXvnzvLQEzGAS97P5hxkoiM3kZtw N4E4JafAkzg3sDkTZZOpNfs/jkwPy0P7ieJt7NwB95YLWHyyGhDBCfMCAwEAAaOC ApowggKWMB8GA1UdIwQYMBaAFFmkZgZSoHuVkjyjlAcnlnRb+T3QMB0GA1UdDgQW BBRwjG2f7vmp8zhNch3seIdg12THRzA5BgNVHREEMjAwghVtZXRyaWNzbWFuYWdl cnByby5jb22CFyoubWV0cmljc21hbmFnZXJwcm8uY29tMA4GA1UdDwEB/wQEAwIF oDAdBgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwOwYDVR0fBDQwMjAwoC6g 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KCY/X8GJqHlhfZeQ2ur8ncLFspQhuplX8BuUSwem2OY= -----BEGIN CERTIFICATE----- MIIESTCCAzGgAwIBAgITBn+UV4WH6Kx33rJTMlu8mYtWDTANBgkqhkiG9w0BAQsF ADA5MQswCQYDVQQGEwJVUzEPMA0GA1UEChMGQW1hem9uMRkwFwYDVQQDExBBbWF6 b24gUm9vdCBDQSAxMB4XDTE1MTAyMjAwMDAwMFoXDTI1MTAxOTAwMDAwMFowRjEL MAkGA1UEBhMCVVMxDzANBgNVBAoTBkFtYXpvbjEVMBMGA1UECxMMU2VydmVyIENB IDFCMQ8wDQYDVQQDEwZBbWF6b24wggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEK AoIBAQDCThZn3c68asg3Wuw6MLAd5tES6BIoSMzoKcG5blPVo+sDORrMd4f2AbnZ cMzPa43j4wNxhplty6aUKk4T1qe9BOwKFjwK6zmxxLVYo7bHViXsPlJ6qOMpFge5 blDP+18x+B26A0piiQOuPkfyDyeR4xQghfj66Yo19V+emU3nazfvpFA+ROz6WoVm B5x+F2pV8xeKNR7u6azDdU5YVX1TawprmxRC1+WsAYmz6qP+z8ArDITC2FMVy2fw 0IjKOtEXc/VfmtTFch5+AfGYMGMqqvJ6LcXiAhqG5TI+Dr0RtM88k+8XUBCeQ8IG KuANaL7TiItKZYxK1MMuTJtV9IblAgMBAAGjggE7MIIBNzASBgNVHRMBAf8ECDAG AQH/AgEAMA4GA1UdDwEB/wQEAwIBhjAdBgNVHQ4EFgQUWaRmBlKge5WSPKOUByeW dFv5PdAwHwYDVR0jBBgwFoAUhBjMhTTsvAyUlC4IWZzHshBOCggwewYIKwYBBQUH AQEEbzBtMC8GCCsGAQUFBzABhiNodHRwOi8vb2NzcC5yb290Y2ExLmFtYXpvbnRy dXN0LmNvbTA6BggrBgEFBQcwAoYuaHR0cDovL2NydC5yb290Y2ExLmFtYXpvbnRy dXN0LmNvbS9yb290Y2ExLmNlcjA/BgNVHR8EODA2MDSgMqAwhi5odHRwOi8vY3Js LnJvb3RjYTEuYW1hem9udHJ1c3QuY29tL3Jvb3RjYTEuY3JsMBMGA1UdIAQMMAow CAYGZ4EMAQIBMA0GCSqGSIb3DQEBCwUAA4IBAQCFkr41u3nPo4FCHOTjY3NTOVI1 59Gt/a6ZiqyJEi+752+a1U5y6iAwYfmXss2lJwJFqMp2PphKg5625kXg8kP2CN5t 6G7bMQcT8C8xDZNtYTd7WPD8UZiRKAJPBXa30/AbwuZe0GaFEQ8ugcYQgSn+IGBI 8/LwhBNTZTUVEWuCUUBVV18YtbAiPq3yXqMB48Oz+ctBWuZSkbvkNodPLamkB2g1 upRyzQ7qDn1X8nn8N8V7YJ6y68AtkHcNSRAnpTitxBKjtKPISLMVCx7i4hncxHZS yLyKQXhw2W2Xs0qLeC1etA+jTGDK4UfLeC0SF7FSi8o5LL21L8IzApar2pR/ -----BEGIN CERTIFICATE----- MIIEkjCCA3qgAwIBAgITBn+USionzfP6wq4rAfkI7rnExjANBgkqhkiG9w0BAQsF ADCBmDELMAkGA1UEBhMCVVMxEDAOBgNVBAgTB0FyaXpvbmExEzARBgNVBAcTClNj b3R0c2RhbGUxJTAjBgNVBAoTHFN0YXJmaWVsZCBUZWNobm9sb2dpZXMsIEluYy4x OzA5BgNVBAMTMlN0YXJmaWVsZCBTZXJ2aWNlcyBSb290IENlcnRpZmljYXRlIEF1 dGhvcml0eSAtIEcyMB4XDTE1MDUyNTEyMDAwMFoXDTM3MTIzMTAxMDAwMFowOTEL MAkGA1UEBhMCVVMxDzANBgNVBAoTBkFtYXpvbjEZMBcGA1UEAxMQQW1hem9uIFJv 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Okulungisiwe
The certificate is for metricsmanagerpro.com and not for www.gaiaonline.com.
Are you using metricsmanagerpro software or service ?
Try to rename the cert9.db file (cert9OLD.db) and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has cached.
If this has helped to solve the problem then you can remove the renamed cert9OLD.db file. Otherwise you can undo the rename and restore cert9.db.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/Profiles