reseting master password?
i need help reseting my master password i forgot it and im locked out i want to turn off master password
i tried going to the site chrome://pippki/content/resetpassword.xul and pressing enter but i never got the pop up to pop up
Isisombululo esikhethiwe
You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.
If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
All Replies (4)
silentshotghost said
i need help reseting my master password i forgot it and im locked out i want to turn off master password
Hi, what do you mean by "locked out"? What are you trying to access that you can't access?
I’m trying to turn off master password, I don’t care if I lose my passwords I just want master password turned off
Isisombululo Esikhethiwe
You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.
If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
Thank you guys so much