Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Search on mailbox shows messages unable to show/click

  • 1 baphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu sfhowes

HolgerG
HolgerG
more options

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty!

Thunderbird 60.6.1

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty! Thunderbird 60.6.1
Ama-screenshot ananyekiwe

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you rebuild the search index, I think you'll find only the one remaining message appears in global search.

https://support.mozilla.org/en-US/kb/rebuilding-global-database