Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Save Passwords option keeps getting reset

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu McCoy

fredwehr
fredwehr
more options

Win 7 SP1, Firefox 64.0

On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops.

I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website.

Thanks for any suggestions to fix this problem.

Win 7 SP1, Firefox 64.0 On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops. I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website. Thanks for any suggestions to fix this problem.

All Replies (3)

WestEnd
WestEnd
more options

I have my password saves and they don't vanish like yours. And I am using ff64 with Windows 10 pro. I think it might be more related to your security software scrubbing clean any logins.

Okulungisiwe ngu WestEnd

fredwehr
fredwehr Umnikazi wombuzo
more options

Thanks for quick reply - a bit baffling that some "saved" logons work, some don't. Boston Globe works, Home Depot doesn't. Hmmm

McCoy
McCoy
more options

Hello fredwehr,

Your system details show that you have RoboForm Password Manager installed - would you please disable it and see if that will make a difference  ?

You could also check the value of the preference "signon.rememberSignons" on the "about:config" page :

Type in the address bar about:config and press Enter

Then type in the search bar signon.remember and look for the above mentioned pref. If you have to change the value, then close and restart Firefox.