We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Hi, try CTRL+V for pasting.

VIDEO AUDIO

• https://support.google.com/youtube/topic/3014746
• https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
• https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
• https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

Since no info was sent regarding your Extensions please do this then go to Youtube : Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

• Click the menu button , click Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

• On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac: Hold the option key while starting Firefox.
• On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
  (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

HI, since you are not Crashing disregard the 1st post unless you are crashing.

Pkshadow said

Hi, try CTRL+V for pasting. VIDEO AUDIO

• https://support.google.com/youtube/topic/3014746
• https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
• https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
• https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

Since no info was sent regarding your Extensions please do this then go to Youtube : Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

• Click the menu button , click Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

• On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac: Hold the option key while starting Firefox.
• On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
  (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause. To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Going in safe mode and then back to normal solved the pasting problem. I just tried to open a URL and Firefox stopped responding and my CPU went to 100% because of this.

Wesley Branton said

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help! More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Report ID Date Submitted bp-a73af7ea-5245-479c-ba59-93ff80180624 24-Jun-18 5:33 PM bp-e0cb07d8-1428-4151-968b-bc4d20180624 24-Jun-18 5:32 PM bp-f6dabbf0-323c-4e88-b7b7-b89710180624 24-Jun-18 5:30 PM bp-eae7dcfb-e4c6-46dd-8194-685f81180510 10-May-18 6:06 PM

HI, please do not blockquote everything, we all know what we said. When used properly it is a great tool of code. https://www.w3schools.com/tags/tag_blockquote.asp

Your Crash Reports are not of any help as it shows you killed it/Ended it.

Did you go to Youtube as you were asked to and do all the things you were having issues with ?

The purpose of Safe Mode is to find what Extension is causing the issue besides what is turned off when in Safe Mode as per troubleshoot : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

To be Checked and turned off unless needed for accessibility : Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

I went to YouTube and found nothing useful. Every time i click on a URL Firefox crashes and the CPU usage goes to 100%, that's why i end Firefox from the task manager.

hi, please see if the following can address the crashing issue: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

the problem to paste into youtube comments was a site issue that got fixed by google in the past couple of days, so perhaps try to clear cookies & cache if you're still having problems there: https://bugzilla.mozilla.org/show_bug.cgi?id=1466391

I checked the box and the same thing happens. Sometimes when i click on a link Firefox crashes completely and sometimes i get this message "A web page is slowing down your browser."

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
2. After the download finishes, close all Firefox windows (or open the Firefox menu and click the close button ).
3. Delete the Firefox installation folder, which is located in one of these locations, by default:
   • Windows:
     • C:\Program Files\Mozilla Firefox
     • C:\Program Files (x86)\Mozilla Firefox
   • Mac: Delete Firefox from the Applications folder.
   • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
4. Now, go ahead and reinstall Firefox:
   1. Double-click the downloaded installation file and go through the steps of the installation wizard.
   2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

I've already tried too much, i'll just leave it like this for now and not risk braking something else. Thanks for your time.