Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Help convert Outlook email to pdf

more options

I used to be able to convert Outlook emails to a pdf with KMailPrint. Now I receive a message "KMailPrint is working on your Print to PDF request" but nothing happens.

I used to be able to convert Outlook emails to a pdf with KMailPrint. Now I receive a message "KMailPrint is working on your Print to PDF request" but nothing happens.

All Replies (7)

more options

Hi BDTrust, KMailPrint works generates PDFs on the publisher's server. I notice the company's secure certificate for their website expired on Friday (click the Advanced button on the following error page to see the expiration details).

https://keluro.com/software/kmailprint/support/

That certainly could be related to the problem.

They give this support email address: [email protected]


In the meantime, and if your email content is sensitive and you prefer it not to go to a third party for processing, you could consider using the regular Print Message feature in Outlook(.com) and printing to a PDF printer, either Microsoft's or one of the many others available. For example:

Okulungisiwe ngu jscher2000 - Support Volunteer

more options

Hi. Thanks for the info. I tried to the suggested programs and neither one will work. I am using Windows 7 and don't have the option for a pdf printer. I tried downloading both programs and I could not get either one to work. Do you have other suggestions?

more options

BDTrust said

I tried downloading both programs and I could not get either one to work.

What happened? After you install them, when you go to print a page, they should be listed as printers you can use instead of your regular "physical" printer.

more options

Neither one showed in my list of printers.

more options

Hmm, I don't know why. When you ran the installers, did they mention whether you need to restart Windows before you can use them?

more options

It didn't say to restart. I'll try that. Do you have other suggestions as well?

more options

I use a PDF printer I really like, but it's $99, so I'm not going to suggest that one. Either of the free ones should work, and they should appear when you call up the Print dialog in all of your programs.