Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox doesn't launch when updates need installed

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Shadow110

itsacoaster
itsacoaster
more options

When I launch Firefox and an update needs installed, the updater never appears and Firefox never launches, and it hangs until I go into Task Manager and kill Firefox (not the update manager).

I tried uninstalling and reinstalling Firefox this evening but the problem seems to persist.

When I launch Firefox and an update needs installed, the updater never appears and Firefox never launches, and it hangs until I go into Task Manager and kill Firefox (not the update manager). I tried uninstalling and reinstalling Firefox this evening but the problem seems to persist.

All Replies (1)

Shadow110
Shadow110
more options

Hi, If not a need to be running ver 59 as it is a Beta/Alpha then should not be running it. Also all bugs should be reported : If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Current Release is 58.0.2 for Firefox and Developer Edition is 60.0b1

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.