Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

HTML signature has changed the formatting in the writing pane

  • 1 baphendule
  • 2 zinale nkinga
  • 116 views
  • Igcine ukuphendulwa ngu sfhowes

PGAAccountants
PGAAccountants
more options

Hi,

We are trying to update our signatures at the footer of our outgoing e mails, we have used a html footer for some time with no issues, we are now trying to add the new footer and although the footer displays correctly it has completely changed the composition pane of the email, we now have a grey back ground, no left margin and no spaces between lines. The html coder says that it works on her email platform and that it must be an issue with Thunderbird, could someone please let me know if there is a solution to this.

Thanks in advance

Hi, We are trying to update our signatures at the footer of our outgoing e mails, we have used a html footer for some time with no issues, we are now trying to add the new footer and although the footer displays correctly it has completely changed the composition pane of the email, we now have a grey back ground, no left margin and no spaces between lines. The html coder says that it works on her email platform and that it must be an issue with Thunderbird, could someone please let me know if there is a solution to this. Thanks in advance
Ama-screenshot ananyekiwe

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did the 'html coder' create the signature with the message composer of TB, or with another program? Most problems like this are due to using incompatible html code produced by a non-TB program or coder.