Am getting a message "Thunderbird failed to connect to server imap.gmail.com"
I cannot send or receive e-mails on laptop running Linux Mint 18.3 All working OK yesterday! All A-OK on another laptop running Win 10 (much to my dismay & my wife's huge amusement!!!)
When trying to send a test mail I got this message: "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.gmail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." Checked settings & all seem to be as they should.
This is the trouble shooting info:
Application Basics
Name: Thunderbird Version: 52.6.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20180124152824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Have been using Thunderbird & Firefox for more years than I care to remember without a single problem/glitch and running Linux Mint for about a year so still getting to know it.
Any advice would inspire incredible gratitude! Bazby
All Replies (4)
I hate it when that happens.
I take it that to all intents and purposes you have internet connectivity? (Otherwise you couldn't be posting here.)
The settings look fine.
With you being a Linux user, we can't blame the usual suspects such as anti-spam, antivirus or firewall software issues.
I'm afraid that right now, rebooting your router/modem is about my best suggestion.
Okulungisiwe ngu Zenos
Hi Zenos Thanx for taking the time to respond. It hadn't occurred to me to try that ...... I have now, a couple of times, but still not luck. Also tried re-installing TB, but no luck there either. I thought I might try downloading & run an anti virus scan to see if that helps ...... any thoughts on this? Thanx again Bazby
Maybe it would help if you deleted google cookies from Preferences/Privacy and removed the password from Preferences/Security/Passwords/Saved Passwords, restarted TB, and went through the usual OAuth validation process again.
Thanx for helping I don't have any passwords on TB but I deleted all cookies & restarted but no luck. I also tried disabling add on (messaging menu & unity launcher) but no luck there either. Thanx again Bazby