Watching long youtube videos causes crashes
bp-9b222192-bbeb-4bdc-8fe3-013fd0171227 27.12.2017 23:01 bp-0e58c92d-36ee-40ef-85b6-e9de20171227 27.12.2017 22:59 bp-29623705-0acf-4307-865c-ed3df0171227 27.12.2017 22:49 bp-9e3690c0-34a4-4d64-87dd-c2dc90171227 27.12.2017 22:49 bp-413a8812-3d2f-4c65-8d80-122eb0171227 27.12.2017 22:49 bp-86f45eeb-4264-4d89-8cbd-c23590171227 27.12.2017 22:44 bp-47e39842-4283-4d35-b3e9-18c470171227 27.12.2017 22:03 bp-98f15e5b-22e2-462d-b331-0eddd1171227 27.12.2017 21:53 bp-12b896a9-dad9-41e1-81cc-a73e41171227 27.12.2017 19:52
I've had a video crash multiple times until it eventually crashed my computer. My firefox has no addons or anything done to it and this crash has happened in the past while watching youtube. it seems to persist a single video and works fine if i go to a different video. Youtube also never crashes on neither Chrome nor Edge.
All Replies (4)
How long is "long"?
Some of these crash reports appear to be related to high memory use, but others aren't so clear. None of them lead me to offer any specific suggestions.
When do the crashes happen? Do you have multiple tabs with YouTube pages open? Are you regularly stopping videos?
You can check the memory usage via the about:memory page and possibly try to free memory.
You can try to modify multi-process settings to see if this has effect.
- set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
- disable multi-process windows in Firefox
You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.
- browser.tabs.remote.autostart = false
- browser.tabs.remote.autostart.2 = false
it's both 20 minutes and 1 hour videos and happens randomly. I have an application called ROG Center running that says i only use 50% of my RAM while watching videos, which is 8 GB. That's because I use Photoshop and have images open on other tabs. This is the same usage as I did in Chrome with much less RAM (6gb, thus Photoshop had less reserved). I have to keep an eye out if pausing and playing has something to do with it. It first causes the youtube page to make all elements disappear and reappear when I hover over it, when i press play or pause and play the video starts playing for a second and the site crashes. Also it's only png and jpeg images open on other tabs and google searches, same behavior I had on my 6GB RAM computer and using google Chrome
Modify the processor this way :
go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.
Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.
Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.
Please let us know if this solved your issue or if need further assistance.