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Firefox crashes

  • 2 uphendule
  • 3 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu mjbaker1

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Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927

I am unable to even open firefox and it says crashed each time. Above is the Crash ID

Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927 I am unable to even open firefox and it says crashed each time. Above is the Crash ID

Isisombululo esikhethiwe

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

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Isisombululo Esikhethiwe

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

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Thank you for the update Philipp