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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Antivirus destroyed "inbox" (not msf file). Any way to restore? From cache or other? Emails are deleted off the server.

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Toad-Hall

Bbanks
Bbanks
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The inbox file itself is gone and linked to this all of the attachments and message fields are gone. Is there a way to restore these from the cached or other folders? Unfortunatly the server has since removed these emails.

The inbox file itself is gone and linked to this all of the attachments and message fields are gone. Is there a way to restore these from the cached or other folders? Unfortunatly the server has since removed these emails.

Isisombululo esikhethiwe

I would suggest that you either stop the anti-virus from scanning TB files or if you do scan, change the settings in anti-Virus to ask what to do rather than auto-fix. Then you can stop the quarrantining and take alternative action on a bad email.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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You can restore messages from a recent backup of your Thunderbird profile. Of course that assumes you did create one in the first place.

Bbanks
Bbanks Umnikazi wombuzo
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I have not create a restore for the profile unfortunately - but thanks for letting me know. It is good to know for a next time.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Isisombululo Esikhethiwe

I would suggest that you either stop the anti-virus from scanning TB files or if you do scan, change the settings in anti-Virus to ask what to do rather than auto-fix. Then you can stop the quarrantining and take alternative action on a bad email.