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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't get messages to record in "Sent Mail"

  • 3 uphendule
  • 22 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu ralphrafol

hankbahnsen
hankbahnsen
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As of 9-1-17, I get error messages indicating that my sent messages can not be recorded in the "Sent Mail" file..how can I fix this condition?

As of 9-1-17, I get error messages indicating that my sent messages can not be recorded in the "Sent Mail" file..how can I fix this condition?

Isisombululo esikhethiwe

I'm assuming you are talking about an imap mail account. Is it a gmail account? Is the 'Sent Mail' folder visible in the Folder Pane?

right click on imap mail account in Folder Pane and select 'Subscribe'. Is the 'Sent Mail' folder listed? Have you subscribed to see the 'Sent Mail' folder? If not selected, Select checkbox and click on 'Subscribe'.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Isisombululo Esikhethiwe

I'm assuming you are talking about an imap mail account. Is it a gmail account? Is the 'Sent Mail' folder visible in the Folder Pane?

right click on imap mail account in Folder Pane and select 'Subscribe'. Is the 'Sent Mail' folder listed? Have you subscribed to see the 'Sent Mail' folder? If not selected, Select checkbox and click on 'Subscribe'.

hankbahnsen
hankbahnsen Umnikazi wombuzo
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thanks for your help! hb

ralphrafol
ralphrafol
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I have a similar problem. I get a message that says my mail cannot be added to the Sent folder - see below. But as far as I can see it does in fact get copied there. Mostly happens with mail with attachments and it is a gmail account. Solution above does not apply since I have subscribed to the sent folder.