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Firefox crashes

  • 2 uphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu warrendodge

warrendodge
warrendodge
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It crashed when I entered this form the first time. This time it is letting me fill out a report. Firefox started to crash whenever I did an upload of a picture or file. It used to work. I put up with it for some time hoping an update would fix it. I ran in safemode and it still will crash. I moved the .mozilla directory and ran from scratch for the profile and it will upload. My profile directory has a ton of files in it. saved passwords, bookmark, bookmarkbar, plugins and probably more. I really don't want to start over so is there a way to disable portions of the directory of files? Any help would be appreciated.

Linux wdcentos72 3.10.0-514.26.2.el7.x86_64 #1 SMP Tue Jul 4 15:04:05 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

I can't upload anything so please contact me with a method to upload a file outside of firefox

It crashed when I entered this form the first time. This time it is letting me fill out a report. Firefox started to crash whenever I did an upload of a picture or file. It used to work. I put up with it for some time hoping an update would fix it. I ran in safemode and it still will crash. I moved the .mozilla directory and ran from scratch for the profile and it will upload. My profile directory has a ton of files in it. saved passwords, bookmark, bookmarkbar, plugins and probably more. I really don't want to start over so is there a way to disable portions of the directory of files? Any help would be appreciated. Linux wdcentos72 3.10.0-514.26.2.el7.x86_64 #1 SMP Tue Jul 4 15:04:05 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux I can't upload anything so please contact me with a method to upload a file outside of firefox

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

warrendodge
warrendodge Umnikazi wombuzo
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about:crashes The address isn’t valid

The URL is not valid and cannot be loaded. 

   Web addresses are usually written like http://www.example.com/
   Make sure that you’re using forward slashes (i.e. /).

Again I can't upload anything as it crashes