Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

does anyone test new updates?

more options

does anyone ever test new updates before they are released?? i used to get nothing but "firefox not responding" all day but since the new update the other day, it is now very slow and just freezes!! and you plan on beating chrome? not this way!!

does anyone ever test new updates before they are released?? i used to get nothing but "firefox not responding" all day but since the new update the other day, it is now very slow and just freezes!! and you plan on beating chrome? not this way!!

Isisombululo esikhethiwe

Do you get "NOT RESPONDING" in the title bar?

In case you haven't seen it, this is the standard help article on freezes: Firefox hangs or is not responding - How to fix. Anything helpful there?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

more options

This is a very bad report, give some pointers on what sites it is failing and any error you get. People run beta and nightly versions on a daily basis so there is no need to accuse anyone of not testing enough.

more options

it was meant to be a bad report. i have used firefox for years but it seems with many updates i have problems but this one has been the worse. i spend most of my time on facebook or checking email. ever since i applied the update the other day all FF does now is just freeze!! it is not me, it is not my computer and it is not sunspots.....it started with the update!!

more options

Isisombululo Esikhethiwe

Do you get "NOT RESPONDING" in the title bar?

In case you haven't seen it, this is the standard help article on freezes: Firefox hangs or is not responding - How to fix. Anything helpful there?

more options

i was getting that multiple times a day but now it has happened less....the screen i am on just freezes and i am unable to do anything. sometimes it comes back after a few seconds. sometimes i have to reboot the computer

more options

Having to reboot the computer is unusual.

Do you notice a pattern with particular sites causing this issue?

Sometimes adding an extension that blocks ads or trackers can reduce the number of stuff that sites get tied up loading. On the other hand, some sites won't work correctly with ads and trackers blocked, so they are not a panacea and will require you to be a little more active in managing pages.

If you've never tried such a thing, you could read more about a popular one here: https://addons.mozilla.org/firefox/addon/ublock-origin/

more options

no new extensions or add-ons. nothing that i have loaded is new and none of them have been changed in any way. the only thing that has changed is...the new Firefox update! it does seem to happen more if i have more than one tab open or the Private Window. but again....it just started this week!

more options

I have just started having the same issue since I updated my firefox. NO new extensions or addons, nothing changed except the update. Why is this posted as solved??? there is no 'not respnding' showing, but the browser freezes. I don't have to restart my pc, but I do need to close the browser and reopen for it to work. Which is ridiculous. All other troubleshooting a prescribed has been done.

Okulungisiwe ngu kaylaartist

more options

kaylaartist said

I have just started having the same issue since I updated my firefox. NO new extensions or addons, nothing changed except the update. Why is this posted as solved??? there is no 'not respnding' showing, but the browser freezes. I don't have to restart my pc, but I do need to close the browser and reopen for it to work. Which is ridiculous. All other troubleshooting a prescribed has been done.

This was marked solved by the original poster. If you want more attention to your issue, please start a new question. Speaking of questions:

How do you close Firefox when it's frozen?

How long as you waiting to see whether Firefox becomes responsive again or Windows declares it nonresponsive?

Do you notice a pattern of either particular sites or a particular amount of time after startup where/when this is most likely to happen?