We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

On NYTimes.com, 'comments' do not download with article (Safari, OK).

  • 3 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu nathanpate

more options

Anyone know or guess why the comments do not download/accompany the article on my NY Times website? This just started 3(?) days ago. Before that, comments always showed up with the article. I even have an email from NYT with a link to my own comment made earlier; but when the link is clicked, it takes me to the article WITHOUT any comments shown.

When NYT is accessed using Safari, comments are there, as normal.

I tried restart/shutdown, emptying cache, Malware check - all to no avail. Any suggestions to get back 'comments'?

Anyone know or guess why the comments do not download/accompany the article on my NY Times website? This just started 3(?) days ago. Before that, comments always showed up with the article. I even have an email from NYT with a link to my own comment made earlier; but when the link is clicked, it takes me to the article WITHOUT any comments shown. When NYT is accessed using Safari, comments are there, as normal. I tried restart/shutdown, emptying cache, Malware check - all to no avail. Any suggestions to get back 'comments'?

Isisombululo esikhethiwe

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe one of your privyc-addons is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe one of your privyc-addons is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

YES, with 'safe mode', the comments appear. I guess the next step is to disable add-ons 1 at a time to see which is the problem.

more options

Thank You, Philipp. apparently, it was the Avast 'ad tracking blocked' function creating the problem.