Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot get Dice Jobs to work with my Windows 10 machine - Edge works fine - what can I do?

  • 1 baphendule
  • 1 inale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Calling the main site and doing a job search works properly. I can also call my profile and edit properly. Problems:

When I select an opportunity and the link call the page, the page comes back blank.  

If I copy the hyperlink for the opportunity and go directly to the site(in a new tab) the window opens but dice responds that it cannot find my profile.

Dice claims no problem but to try resetting cache -- this was done and the behaviors above did not change. Total reboot and reentry also failed to get proper result.

When I open dice in edge it works perfectly -- I don't want to use edge for anything but I have no choice in the short term.

Please advise

Calling the main site and doing a job search works properly. I can also call my profile and edit properly. Problems: When I select an opportunity and the link call the page, the page comes back blank. If I copy the hyperlink for the opportunity and go directly to the site(in a new tab) the window opens but dice responds that it cannot find my profile. Dice claims no problem but to try resetting cache -- this was done and the behaviors above did not change. Total reboot and reentry also failed to get proper result. When I open dice in edge it works perfectly -- I don't want to use edge for anything but I have no choice in the short term. Please advise

Isisombululo esikhethiwe

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?