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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I signed up for a one-off donation to Mozilla but it is being taken out of my account every month. How can I stop this?

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  • Igcine ukuphendulwa ngu philipp

John Elliott
John Elliott
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I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

Isisombululo esikhethiwe

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

philipp
philipp
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Isisombululo Esikhethiwe

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!