Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why is my new mail is going into a trash folder instead of my inbox?.

  • 4 uphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Craftybill

Craftybill
Craftybill
more options

New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

Isisombululo esikhethiwe

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

usually this is related to anti virus spam filters. What anti virus do you use?

Craftybill
Craftybill Umnikazi wombuzo
more options

Kaspersky. It seems to be working correct again now for some reason.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

Craftybill
Craftybill Umnikazi wombuzo
more options

Never know sometimes. Computer has a mind of its own. Thanks very much for your help.