Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Embedded video plays sound but not vision

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

more options

In Firefox, embedded video on my favourite news site plays preceding ads ok, but then only plays sound, not the vision from the following news clip. None of the suggested solutions I've found seem to relate to this particular issue. However the same embedded video plays fine when using Chrome and Edge. Whilst this isn't a 'deal breaker', it is rather annoying. In other respects I much prefer Firefox and don't want to change.

In Firefox, embedded video on my favourite news site plays preceding ads ok, but then only plays sound, not the vision from the following news clip. None of the suggested solutions I've found seem to relate to this particular issue. However the same embedded video plays fine when using Chrome and Edge. Whilst this isn't a 'deal breaker', it is rather annoying. In other respects I much prefer Firefox and don't want to change.

All Replies (1)

more options

What type of player is used? Flash, HTML5 . . . . . Right-click in the player area.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: