Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

WHY WON'T COMPUTER DOWNLOAD & INSTALL THE LATEST VERSION?

  • 2 uphendule
  • 8 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu James

Tom_798
Tom_798
more options

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 Browser. It installs the version 43.0.1. I close & restart Browser & then check for updates. It then installs version 47.0.1 & tells me "Firefox is up to date". I had version 48.0.1 before I had this problem.

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 Browser. It installs the version 43.0.1. I close & restart Browser & then check for updates. It then installs version 47.0.1 & tells me "Firefox is up to date". I had version 48.0.1 before I had this problem.

Okulungisiwe ngu Tom_798

Isisombululo esikhethiwe

hi hgw53t, updates to firefox 48 are currently disabled on purpose until a startup crash there is investigated and addressed.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Isisombululo Esikhethiwe

hi hgw53t, updates to firefox 48 are currently disabled on purpose until a startup crash there is investigated and addressed.

James
James
  • Top 25 Contributor
  • Moderator
more options

https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

To explain why you get 43.0.1 and not current Release from www.mozilla.org or www.mozilla.org/firefox/all/ as it is not possible to tell if the WinXP user has SP2 or SP3 installed as SP2 cannot run the 43.0.2 or newer setups due to signing.