Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Domain expired page instead of valid web page; IE8 works correctly

  • 2 uphendule
  • 0 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu TrainClaude

TrainClaude
TrainClaude
more options

Yesterday, I tried to reach http://www.lawsmuseum.org/ through Firefox 45.0.1 and repeatedly got a page that said domain expired and gave tucows as the domain administrator. I tried access by clicking on the google link to this site, by entering the link via the keyboard, by clicking on a link in an email from a friend who was able to access the web site, and by cutting and pasting that link from the email into FF. All failed and displayed the domain expired page. I tried periodically all day long. Last night I cut and pasted the link into a copy of IE8 and the web site http://www.lawsmuseum.org/ loaded. After I had done that, FF started loading the correct web site as well.

I turn my computer off at night. This morning, I turned it back on, went to FF to load http://www.lawsmuseum.org/ and got the domain expired error. I started IE8, pasted the link, got the correct page and now FF loads the correct page every time. My guess is that tomorrow morning, I will start getting the domain error page again until I access the page once from IE8.

This is a minor inconvenience as this is neither a frequently used nor very important page. I do not see many domain expired error pages but do see some. Now I am concerned that I will get a domain expired page when I try to access something important. I could always try IE8. Even so, without knowing the cause of this error, I can't be sure of all the problems this is causing

In case you are wondering, tucows, lists the page as expiring in March of 2017.

Yesterday, I tried to reach http://www.lawsmuseum.org/ through Firefox 45.0.1 and repeatedly got a page that said domain expired and gave tucows as the domain administrator. I tried access by clicking on the google link to this site, by entering the link via the keyboard, by clicking on a link in an email from a friend who was able to access the web site, and by cutting and pasting that link from the email into FF. All failed and displayed the domain expired page. I tried periodically all day long. Last night I cut and pasted the link into a copy of IE8 and the web site http://www.lawsmuseum.org/ loaded. After I had done that, FF started loading the correct web site as well. I turn my computer off at night. This morning, I turned it back on, went to FF to load http://www.lawsmuseum.org/ and got the domain expired error. I started IE8, pasted the link, got the correct page and now FF loads the correct page every time. My guess is that tomorrow morning, I will start getting the domain error page again until I access the page once from IE8. This is a minor inconvenience as this is neither a frequently used nor very important page. I do not see many domain expired error pages but do see some. Now I am concerned that I will get a domain expired page when I try to access something important. I could always try IE8. Even so, without knowing the cause of this error, I can't be sure of all the problems this is causing In case you are wondering, tucows, lists the page as expiring in March of 2017.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If Firefox can't load a site, it doesn't search for the reason... that message likely comes from the site itself, which is rather odd.

Is there anything special about how you connect to the internet, for example, using a proxy, content filter, Tor, Hola, private VPN, etc.?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

First try Ctrl+Shift+r to reload bypassing the cache. More generally if needed: How to clear the Firefox cache

Note: If you have a large hard drive, this might take a few minutes. If nothing seems to be happening, try reloading the page (Ctrl+Shift+r) to see whether the used disk space has decreased.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site (even an error message on the site), try either:

  • right-click a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

TrainClaude
TrainClaude Umnikazi wombuzo
more options

Thanks. After a couple days of failures, now I can't make it fail again. I have saved your response and will try all you suggest if the problem occurs again.