I can only access FF when my "always use private browsing mode" is checked.
When i check Remember history or use custom setting for history, i restart FF and an "unable to load page" screen comes up. only when i switch back to private browsing can i open the broswer, help please
Isisombululo esikhethiwe
What page is unable to load? Is it My Yahoo and is the explanation:
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."
That has been going around the past few days and since it works for you in private mode -- where you have completely fresh cookies -- this should help once you are back in "regular" mode (no point doing this in private mode):
(1) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:
- right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"
In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.
(2) Then try reloading My Yahoo using Ctrl+Shift+r to bypass previously cached copies of the page.
Success?
It didn't work for me the first time, so I logged in using the main page, then cleared cookies again, and it worked the second time.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (2)
Create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Isisombululo Esikhethiwe
What page is unable to load? Is it My Yahoo and is the explanation:
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."
That has been going around the past few days and since it works for you in private mode -- where you have completely fresh cookies -- this should help once you are back in "regular" mode (no point doing this in private mode):
(1) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:
- right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"
In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.
(2) Then try reloading My Yahoo using Ctrl+Shift+r to bypass previously cached copies of the page.
Success?
It didn't work for me the first time, so I logged in using the main page, then cleared cookies again, and it worked the second time.