Error reported: Thunderbird is trying to download a message which the mail server says does not exist. 86 other messages waiting
For the last two days, I can't get messages. The following error message appears: "The RETR command did not succeed. Error retrieving a message. Mail server pop3.tiscali.co.uk responded: cannot open file '/nfs2/mailgb/mail_29/27/12/a.lockley%tiscali.co.uk/0A70004056E64E83.msg' errno 2, file does not exist". There are apparently 86 messages waiting to be downloaded and more are arriving steadily
Isisombululo esikhethiwe
Sounds like there may be a log jam caused by either the webmail spam folder or oldest email not yet downloaded.
Try this: Logon to webmail account via a browser. Empty the server 'spam' folder. In Thunderbird retry to Get Messages.
If still a problem: Access webmail. Read oldest but not yet downloaded email. Either delete it or move to another folder. In Thunderbird retry to Get Messages.
Report back on results.
All Replies (1)
Isisombululo Esikhethiwe
Sounds like there may be a log jam caused by either the webmail spam folder or oldest email not yet downloaded.
Try this: Logon to webmail account via a browser. Empty the server 'spam' folder. In Thunderbird retry to Get Messages.
If still a problem: Access webmail. Read oldest but not yet downloaded email. Either delete it or move to another folder. In Thunderbird retry to Get Messages.
Report back on results.