We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-4c2db850-0194-450e-ac46-a7b712151029 10/29/2015 2:01 PM bp-00bf3b47-812f-40d4-9813-81dd22151102 10/20/2015 12:20 PM bp-1b2469eb-adaa-40d4-954e-d453f2151102 10/20/2015 12:19 PM bp-32d28f62-f881-43bd-95f4-c16042151102 10/20/2015 12:13 PM bp-c8e87f3a-684a-4e9f-9a55-af8752151102 10/20/2015 11:48 AM