Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

This Connection is Untrusted; Issuer unknown

  • 1 baphendule
  • 4 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu m60freeman

more options

The site is https://dvd.netflix.com. Entering that into chrome://pippki/content/exceptionDialog.xul gets me the message "The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."

The certificate was issued by:

CN = Symantec Class 3 Secure Server CA - G4 OU = Symantec Trust Network O = Symantec Corporation C = US

The validity dates are in range (7/9/2015 - 7/10/2017) and my PC's clock matches my cell phone.

How can I fix this?

The site is https://dvd.netflix.com. Entering that into chrome://pippki/content/exceptionDialog.xul gets me the message "The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature." The certificate was issued by: CN = Symantec Class 3 Secure Server CA - G4 OU = Symantec Trust Network O = Symantec Corporation C = US The validity dates are in range (7/9/2015 - 7/10/2017) and my PC's clock matches my cell phone. How can I fix this?

Isisombululo esikhethiwe

Exiting Firefox, deleting cert8.db from the profile folder, and then restarting Firefox seems to have resolved the problem. (I found this in the reply to a post on a similar problem.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Isisombululo Esikhethiwe

Exiting Firefox, deleting cert8.db from the profile folder, and then restarting Firefox seems to have resolved the problem. (I found this in the reply to a post on a similar problem.