Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox updater just finished and now I cannot restart Firefox. Get the error message 'Cannot locate mozilla runtime"

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu philipp

rjadja
rjadja
more options

Firefox automatic updater just finished. After updating, the updater tried to restart firefox and I received the error message "cannot locate mozilla runtime" I have tried restarting the computer but it didn't help. How can I fix this problem so I can restart firefox?

Firefox automatic updater just finished. After updating, the updater tried to restart firefox and I received the error message "cannot locate mozilla runtime" I have tried restarting the computer but it didn't help. How can I fix this problem so I can restart firefox?

Isisombululo esikhethiwe

hi rjadja, please see if it is working correctly after you reinstall firefox with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Isisombululo Esikhethiwe

hi rjadja, please see if it is working correctly after you reinstall firefox with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/