Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Facebook not rendering properly after I upgraded to Windows 10

  • 3 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu nylonstrings

nylonstrings
nylonstrings
more options

Hi everyone, So I recently upgraded to Windows 10 and am running the very latest version of Firefox. After the upgrade, I went to Facebook but for some reason, the site is not rendering properly. I've attached an image here of what it looks like. This works fine in other browsers, but Firefox doesn't seem to agree. I've tried some basic and more advanced troubleshooting, but nothing seems to be working. Any ideas?

Hi everyone, So I recently upgraded to Windows 10 and am running the very latest version of Firefox. After the upgrade, I went to Facebook but for some reason, the site is not rendering properly. I've attached an image here of what it looks like. This works fine in other browsers, but Firefox doesn't seem to agree. I've tried some basic and more advanced troubleshooting, but nothing seems to be working. Any ideas?
Ama-screenshot ananyekiwe

Okulungisiwe ngu nylonstrings

All Replies (3)

nylonstrings
nylonstrings Umnikazi wombuzo
more options

Oh, and I am running hardware acceleration and my drivers for my laptop are, to my knowledge, all up to date.

Okulungisiwe ngu nylonstrings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : Override the colors specified by the page with my selections above

Try "Never" if the default "Only with High Contrast themes" isn't working.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
nylonstrings
nylonstrings Umnikazi wombuzo
more options

cor-el said

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings. Make sure that you allow pages to choose their own colors.
  • Tools > Options > Content : Fonts & Colors > Colors : Override the colors specified by the page with my selections above
Try "Never" if the default "Only with High Contrast themes" isn't working.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Hi cor-el, Unfortunately, I tried all of those methods and didn't get any different results. While I appreciate the OSX instructions as well, keep in mind that this problem specifically happened right after I upgraded my PC to Windows 10. This has not ever been a problem before, when I was running Windows 8. Thank you for your response.