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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I requested a password reset, but I never got the email

Johnb24
Johnb24
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I just upgraded from Windows 7 to 10 and Firefox no longer recognizes me (it was my default on Windows 7). I don't remember my password and have requested a reset twice, but didn't get the email either time. I did check spam , but no luck.

I just upgraded from Windows 7 to 10 and Firefox no longer recognizes me (it was my default on Windows 7). I don't remember my password and have requested a reset twice, but didn't get the email either time. I did check spam , but no luck.

Isisombululo esikhethiwe

Hello there,

I know this is probably not very helpful but have you checked if your email address is correct? Is it the same email address as previously used to set up Firefox sync?

Keep us posted!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Machine Master
Machine Master
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Isisombululo Esikhethiwe

Hello there,

I know this is probably not very helpful but have you checked if your email address is correct? Is it the same email address as previously used to set up Firefox sync?

Keep us posted!