Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trying to remember what my User Name for Mozilla is.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu user01229325

KenMcL
KenMcL
more options

I had to get a new Android phone. I am trying to add my Mozilla email onto my phone as it was on my old phone. However, when I input my User Name (I know my password is correct) I get a response that one or the other is not recognized.

I had to get a new Android phone. I am trying to add my Mozilla email onto my phone as it was on my old phone. However, when I input my User Name (I know my password is correct) I get a response that one or the other is not recognized.

All Replies (1)

user01229325
user01229325
more options

There is no such thing as Thunderbird email. Email accounts, usernames and passwords are administered by email providers. Thunderbird is email client software and not a provider. Contact your provider to sort out the details of your account.

The username is listed in the server settings of Thunderbird. You can view those settings and see what it is. You can also go to your providers web mail site and test your username and password.