Your current browser isn't compatible with, website.
Soundcloud and other sites like youtube do not detect an up to date browser. Why is that, or why are websites unable to tell what browser I'm using?
All Replies (4)
Sites usually will check either or both of (1) the user agent reported by your browser, and (2) availability of certain script methods or plugins.
What user agent does my test page show (red text)?
You can check for problems caused by a possible corrupted user agent. You have a corrupted user agent that identifies you as Firefox/6
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6.0
See:
- https://support.mozilla.org/kb/Finding+your+Firefox+version
- https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can delete the user.js file if you didn't create this file yourself.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
Okulungisiwe ngu cor-el
jscher2000 said
Sites usually will check either or both of (1) the user agent reported by your browser, and (2) availability of certain script methods or plugins. What user agent does my test page show (red text)? https://jeffersonscher.com/res/jstest.php
Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6.0
Your page also shows that content blocker kav 4.5.3.8 plugin is active. KAV is Kaspersky's. I'll contact them about making the plugin more selective.
Thank you for the help.
Okulungisiwe ngu Pottere
I think cor-el's eyesight is better than mine, and the support article linked in the above reply (How to reset the default user agent on Firefox) should help clear up the "version 6" issue.