Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox will not load, but shows in task manager

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu rahuldecoded

stdef
stdef
more options

Sometimes when I try to open firefox the program will not open, but it appears in task manager. I can end process, sometimes I can open then and other times it will not open. Then I have to reboot for it to open. I was using ver 36.0.0.4 then upgraded to 37 with no change. I went back to ver 28 and tried it and it worked, but I did not try that many times. It will work for 4 or 5 times then stop working and I have to reboot. I am using windows 7 32 bit.

Sometimes when I try to open firefox the program will not open, but it appears in task manager. I can end process, sometimes I can open then and other times it will not open. Then I have to reboot for it to open. I was using ver 36.0.0.4 then upgraded to 37 with no change. I went back to ver 28 and tried it and it worked, but I did not try that many times. It will work for 4 or 5 times then stop working and I have to reboot. I am using windows 7 32 bit.

All Replies (1)

rahuldecoded
rahuldecoded
more options

Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":

https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore

http://kb.mozillazine.org/Profile_backup https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox