Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I click "Options", the popup gives me a blank screen for last 4 or 5 updates.

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu firestorm005

more options

Since 4 or 5 updates ago, I have been unable to access the options on Firefox. It gives me a blank popup. It is odd seeing just a blank screen and unable to get to anything. All the other pulldown menus work. The addons option works, but I just can't get into my general options. I was desperate enough to try Seamonkey, but I really want Firefox (and yes, Seamonkey's works).

Since 4 or 5 updates ago, I have been unable to access the options on Firefox. It gives me a blank popup. It is odd seeing just a blank screen and unable to get to anything. All the other pulldown menus work. The addons option works, but I just can't get into my general options. I was desperate enough to try Seamonkey, but I really want Firefox (and yes, Seamonkey's works).

Isisombululo esikhethiwe

hello, this problem is usually caused by the ghostery addon - you could try to disable it... https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

another workaround would be to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

hello, this problem is usually caused by the ghostery addon - you could try to disable it... https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

another workaround would be to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.

more options

Thank you very much. I used your second suggestion and voila!