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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Signature stays over the text in "below my reply above the quote " option. The signature is build in HTML,with tables. Please help.

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  • Igcine ukuphendulwa ngu duggabe

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The signature is build in HTML,with tables. In some cases i have used a boilerplate. But it still,remains over the text if i put it in the "below my reply above the quote" option. I have to move it with mouse. I know i can put it Below the quotes,but my boss doesn't wont that way.

The signature is build in HTML,with tables. In some cases i have used a boilerplate. But it still,remains over the text if i put it in the "below my reply above the quote" option. I have to move it with mouse. I know i can put it Below the quotes,but my boss doesn't wont that way.

All Replies (13)

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When you do a Reply, the signature is already filled in above the quote. There should also be at least one blank line above the signature. Click on that to start your reply message. That way the signature is between your reply and the original message. Is that what you wanted?

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You might check to see if the option actually took by looking in the Config Editor.

From the Menu Bar select Tools-Options-Advanced-Config Editor

Type reply in the search field and see if your reply on top selections are set to 1. If not right click them and select Modify and change them to 1.

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duggabe said

When you do a Reply, the signature is already filled in above the quote. There should also be at least one blank line above the signature. Click on that to start your reply message. That way the signature is between your reply and the original message. Is that what you wanted?

Thank you for your replay. By default,the signature is positioned Above the quote. But,i dont want to do that. I want to position the signature Below My Reply. In this case the signature is positioned over the message i have received previously. See in the image what real happens.

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Airmail said

You might check to see if the option actually took by looking in the Config Editor. From the Menu Bar select Tools-Options-Advanced-Config Editor Type reply in the search field and see if your reply on top selections are set to 1. If not right click them and select Modify and change them to 1.

Thank you for your reply. I did all the steps you advised. And the result is in the image. But still,happening the same problem. The signature in Replay,stays over the previous message. Maby is a HTML problem,i'm including the source code to. If you have any knowledge in programming. I'm using this boilerplate

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Maybe we are not understanding what you want to happen. Here is what I thought you wanted to be the end result:

   <your reply>
   <your signature>
   <the received msg (the "quote")>.

That is the result of 'below my reply (above the quote)'.

The two options available are 'above the quote' and 'below the quote'. Which do you want?

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The signature is going to be part of YOUR reply and is not going to be placed below the quoted message.

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duggabe said

Maybe we are not understanding what you want to happen. Here is what I thought you wanted to be the end result: <your reply> <your signature> <the received msg (the "quote")>. That is the result of 'below my reply (above the quote)'. The two options available are 'above the quote' and 'below the quote'. Which do you want?

I want (above the quote),and this is were the problem happens. The signature gets over the received message.

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Airmail said

The signature is going to be part of YOUR reply and is not going to be placed below the quoted message.

You have 2 options,Below the quote and below my reply. I want the Below my reply option. And there is were the problem happens. The signature,get positioned over the received message,that you are replying.

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We have a terminology problem here. The received message is called the "quote" (because you are quoting what the sender said). So, as I said above, one choice is:

  <your reply>
  <your signature>
  <the received msg (the "quote")>.

This is called "above the quote".

The other choice is:

   <your reply>
   <the received msg (the "quote")>.
   <your signature>

This is called "below the quote".

Is one of those what you want? If you make that setting, does it do what you want it to do?

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duggabe said

We have a terminology problem here. The received message is called the "quote" (because you are quoting what the sender said). So, as I said above, one choice is: <your reply> <your signature> <the received msg (the "quote")>. This is called "above the quote". The other choice is: <your reply> <the received msg (the "quote")>. <your signature> This is called "below the quote". Is one of those what you want? If you make that setting, does it do what you want it to do?

I want the "above the quote" setting. But,in that case my signature (the replyer) overlays the <the received msg (the "quote")>. Like in the picture

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Ah, now I see the problem! (As they say, a picture is worth 1,000 words!)

Just for testing purposes, can you try a plain text signature to see if that is OK? If so, then we need to look at the HTML you are using for the signature.

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duggabe said

Ah, now I see the problem! (As they say, a picture is worth 1,000 words!) Just for testing purposes, can you try a plain text signature to see if that is OK? If so, then we need to look at the HTML you are using for the signature.

I did,and it works fine. It doesn't overlays. If it helps you,my html code is here: http://jsfiddle.net/v75hnv26/

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To summarize what we have done: - you sent me a link to your signature HTML. - I removed the elements from the table structure and found that the table was causing the problem. - I made slight modifications to the HTML and tested it on my website. - I sent you a reply to your email from my website using your signature. - The problem is resolved.