Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

  • 8 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu firefoxlousy

more options

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site. Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update. Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Isisombululo esikhethiwe

Well if you can, get the full installer downloaded as it does not rely on a internet connection like the stub installer does. Also with Aurora and Nightly channel builds if you miss a update you will get a full file instead of a small partial.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

more options
more options

cor-el hello. yes i did try that, it too, will not download- "failed". doesn't want to. it doesn't like me.

thanks. must say, same computer same internet connection, and Opera working and updating, fine.....

?????

trouble is, I much, prefer- Aurora to Opera. much

more options

Try this url rather http://download.cdn.mozilla.net/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/

Aurora is the name of one of four main development channels of Firefox which is Release, Beta, Aurora and Nightly. Both Aurora and Nightly get checkins almost everyday so there for they get a update each of these days. The checkins can occasionally lead to issues or regressions that needs the problem checkin(s) to be removed or fixed.

more options

Hi James. So good long list, how do I select the one to click on of the like 80 on that list?

Thanks,

more options

Well you use Windows so there are only three choices at most.

firefox-34.0a2.en-US.win32.installer-stub.exe firefox-34.0a2.en-US.win32.installer.exe firefox-34.0a2.en-US.win32.zip

I suggest the installer and not the online stub installer. If you you do use the .zip you should Not extract it over a existing install if it was installed by installer and have .zip extracted in its own clean folder instead. This mixing can potentially cause crashes and is why .zip's for Release was discontinued when Firefox got to version 1.0.2 as .zip were used for the over two years before that.

Okulungisiwe ngu James

more options

well James. not good. I chose the Installer, as you said- it started to work on that, for 20 mins. and then. "download failed".

all i can say, is now here it's late- and may be during day time, the internet speed from "my hi speed" and i use that term, loosely, may be better and get it done.

if not, oh well. no update.

more options

Isisombululo Esikhethiwe

Well if you can, get the full installer downloaded as it does not rely on a internet connection like the stub installer does. Also with Aurora and Nightly channel builds if you miss a update you will get a full file instead of a small partial.

Okulungisiwe ngu James

more options

good news. i guessed correct. now here earlier morning, and i guess the net connection is happier now- it worked.

all updated, automatically. just opened the Firefox Aurora browser, it checked for updates, it did and restart and then I rechecked and it found a 2nd update, did that- restart and now it says, Aurora is up to date.

So, time of day seems to affect, the speed and volume of data, of my places' internet service connectivity.

So, in the future, I'll just try at a different time of day. here.

Thanks for all your time and help, James.