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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I bought the email [email protected] but am unable to log in or even set up my mail account.

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu christ1

Stellamaris
Stellamaris
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When I try to set up the mail account I receive a message that my username or password is incorrect.

When I try to set up the mail account I receive a message that my username or password is incorrect.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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What did you do - running the new account wizard, or manual setup? Did you check with your email provider about the correct server settings?

Stellamaris
Stellamaris Umnikazi wombuzo
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Thanks, christ1. I did everything my email provider suggested but still ended up with a Google email address instead of one from the sgnewlands.me domain, which I bought from Gandi when I was asked whether I wanted a new email address. I feel I have wasted my money buying something I am unable to use, so perhaps I should just accept that and cut my losses.

christ1
christ1
  • Top 25 Contributor
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Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information What are the instructions you received for setting up your email?