Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why might 64 bit Win7 HPr crash while Ff30.0 is the only open window?

  • 4 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu RJo1

Mozilla Crash Reports...

bp-dd00d136-cb2c-4051-b5ef-ed3d12140713 7/13/2014 12:21 PM bp-04c4651e-a144-4407-8783-762ac2140713 7/13/2014 12:14 PM bp-ba978668-4f73-4d03-9b13-9f3672140713 7/13/2014 12:05 PM 77c6a8c7-0916-4ca8-9ce4-5c1b0892974c 7/7/2014 4:30 PM 5e39a599-a479-4904-9a5d-ac0457f2b780 7/7/2014 11:03 AM 6a702c8f-f854-436f-ad5f-d29b2353c841 7/3/2014 1:30 PM

Thanks in advance.

Mozilla Crash Reports... bp-dd00d136-cb2c-4051-b5ef-ed3d12140713 7/13/2014 12:21 PM bp-04c4651e-a144-4407-8783-762ac2140713 7/13/2014 12:14 PM bp-ba978668-4f73-4d03-9b13-9f3672140713 7/13/2014 12:05 PM 77c6a8c7-0916-4ca8-9ce4-5c1b0892974c 7/7/2014 4:30 PM 5e39a599-a479-4904-9a5d-ac0457f2b780 7/7/2014 11:03 AM 6a702c8f-f854-436f-ad5f-d29b2353c841 7/3/2014 1:30 PM Thanks in advance.

All Replies (4)

That is a problem with the Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

I only now read How to Read Crash Reports. The more recent 3 look like Flash and/or hang problems, while the earlier 3 are unknown. After reading a bit more on this site, it appears that Firefox for 64 bit Windows is still a work in progress. I installed it last month to replace IE, assuming it was fully functional.

Thanks, cor-rel. I'll give it a go and post back.

My Samsung (machine) Update Plus nor Intel(R) HD Graphics driver update found any new updates. Windows Updates are automatically up-to-date. My Flash Plugin is v14 which shows no settings. I changed it to prompt me, which I want it to do anyway. I realize that this isn't a fix, but I can always try the browser config edit later if necessary. Thanks again.