搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I need to restore my browser history

  • 27 回覆
  • 10 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

So, the computer I'm using had a computer virus that needed removing. We took the computer to "Microcenter" (computer experts) & they removed the virus. The thing is, in the process of removing the virus, they got rid of all my browser history (at least from the sidebar of the browser window). So, was wondering if there was any possible way of getting it back or finding it? Please. If anyone could help me, I would really appreciate it. Thanks.

So, the computer I'm using had a computer virus that needed removing. We took the computer to "Microcenter" (computer experts) & they removed the virus. The thing is, in the process of removing the virus, they got rid of all my browser history (at least from the sidebar of the browser window). So, was wondering if there was any possible way of getting it back or finding it? Please. If anyone could help me, I would really appreciate it. Thanks.

所有回覆 (20)

more options

Does exist in Firefox profile folder your profile before virus attack? https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

由 zoli62 於 修改

more options

Ok. Well, I've found my profile. Now what?

由 cje24576 於 修改

more options

Your bookmarks and browsing history are located in the places.sqlite file.

Here's a list of the files that store information

由 Moses 於 修改

more options

I know they're located in the places.sqlite file. I need to know how to open it & what I'm supposed to do after I open it? Also, there 2 different files now: there is a "places.sqlite-shm" & a "places.sqlite-wal" files. Both were modified today. The original "places.sqlite" file is gone.

由 cje24576 於 修改

more options

So, what do I do next? How do I open it (what program do I use to open it)?

more options

Could somebody please tell me how I open the file?

more options

Any luck from Sync ?

more options

What are you talking about? Like I said, no one has given a response to my inquiry of how to open this part of my Mozilla profile.

more options

If your places.sqlite had worked correctly, Firefox would have recognized it automatically (no need to open manually)

Another way is to check your Sync account

more options

So, you're saying that the places.sqlite file should open automatically when I click on it in my Mozilla profile? Am I understanding this correctly?

more options

The places.sqlite-shm and places.sqlite-wal files are SQLite temp files and are no use for restoring history or bookmarks and you should delete these files if they are still there after closing Firefox.
You need the places.sqlite file and put this file in the Firefox program to make Firefox use it.

more options

@ cor-el: Ok. So, I know how to find the Mozilla profile without having to open the actual browser. I haven't used the actual browser in a while because of what's going on. So, you're saying, I should go to the actual profile & delete these 2 things, is that correct?

Also, when I go into the profile without opening the profile, what do I do if the only "places" file that appears has the title "places" (& that's it) with an Internet Explorer icon next to it?

由 cje24576 於 修改

more options

What is the file type of this places file if you check the Properties via the right-click context menu?

Note that Windows hides some file extensions by default.
Among them are .html and .ini and .js and .txt, so you may only see file name without file extension.
You can see the real file type (file extension) in the properties of the file via the right-click context menu in Windows Explorer.

more options

@ cor-el: The type of file says "SQLITE". That's what it says when I right-click the file with the title "places" (& that's it) with an Internet Explorer icon next to it & then click on "properties".

I didn't actual left-click the file that appears in my profile (I hope you understand what I'm saying).

more options

Yes, that is the places.sqlite file that you need for the history, but that should be a file from before the virus removal and not the file in the current profile folder.

more options

@ cor-el: Ok, I found the right file in my profile, but how do I open the actual file? That's what I'm trying to find out right now.

more options

You can't open this file.

You need to place the file in the Firefox profile folder and use the Library to inspect the bookmarks and history content of the file.

Another option is to use the SQLite Manager extension to inspect the places.sqlite file.

more options

@ cor-el. I'm VERY confused now. So, let's say I'm in my Mozilla profile, then I see the "places" file that has the Internet Explorer icon next to it, now what?

more options

If Firefox isn't showing that history in the History Manager when you start Firefox with that profile then your history data is lost.

more options

@ cor-el: Again, you're confusing me. How do I get to the "History Manager"? What do you mean by starting Firefox with the profile? How do I start Firefox with the profile?

  1. 1
  2. 2