搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Additional tab opens when I start Firefox

more options

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

被選擇的解決方法

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

What is the string in the browser.startup.homepage option on about:config page?

Try start in Safe Mode, sometimes addons can be the cause of the problem:

Related topics:

由 Diego Victor 於 修改

more options

選擇的解決方法

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

This took care of the problem. Thanks!