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since my last windows update, whenever I open firefox I get an error message saying BAD IMAGE on the file C:\windows\system32\WRusr.dll. Can you help me?

  • 4 回覆
  • 3 有這個問題
  • 21 次檢視
  • 最近回覆由 philipp

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The message I get is the following:

"C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support."

I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

The message I get is the following: "C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support." I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

被選擇的解決方法

I reintalled webroot and everything seems fine now.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

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hello, the file you have referenced appears to be part of Webroot SecureAnywhere - try to remove that software in case you have it installed on your system.

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But webroot is my current antivirus. I have had it for over a year and never got any problems. Should i try reinstalling it?

Thanks

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選擇的解決方法

I reintalled webroot and everything seems fine now.

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thanks for reporting back, let's hope that it stays that way - otherwise please also report it to the support of webroot...