We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Ad keeps appearing in the bottom left corner of my screen - i don't want

  • 1 回覆
  • 5 有這個問題
  • 1 次檢視
  • 最近回覆由 philipp

more options

An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

所有回覆 (1)

more options

hello, this sounds like a problem possibly caused by adware or malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware