搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How to stop Firefox extension 'Shop Helper 0.91.32' from self installing?

  • 5 回覆
  • 3 有這個問題
  • 2 次檢視
  • 最近回覆由 Jack

more options

Over the last several days the extension Shop Helper 0.91.32 appears on the Firefox browser extension list and creates hyperlinks in many webpages. I have disabled and/or removed this extension several times and it still reappears. 'Shop Helper' acts like a virus, but my Norton s'ware doesn't see or stop it.

Over the last several days the extension Shop Helper 0.91.32 appears on the Firefox browser extension list and creates hyperlinks in many webpages. I have disabled and/or removed this extension several times and it still reappears. 'Shop Helper' acts like a virus, but my Norton s'ware doesn't see or stop it.

被選擇的解決方法

Hello JackHughes

also, check :

  • in registry in the next key if you have something similar and delete it : HKEY_CURRENT_USER\Software\
  • C:\Program Files\
  • C:\Document and Settings\All Users\Application Data\


thank you

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

選擇的解決方法

Hello JackHughes

also, check :

  • in registry in the next key if you have something similar and delete it : HKEY_CURRENT_USER\Software\
  • C:\Program Files\
  • C:\Document and Settings\All Users\Application Data\


thank you

more options

What website did you first get this extension from?

more options

No registry entrys were found Shop Helper was installed in C:\Program Files

deleting it solved the problem.

Thanks! jack

more options

website origin is unknown--jack