Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

bank claims firefox does not delete cookies although options set to do it

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

firefox9
firefox9
more options

I use firefox 20.0.1. I set options to delete cookies when firefox closes. My bank claims to detect previous session cookies on my computer which were not deleted. Basically when their web site detects a new computrer for an account it requires an additional challenge question. I am not getting this expected challenge question. The bank is recognizing the computer although all cookies should have been deleted.

I use firefox 20.0.1. I set options to delete cookies when firefox closes. My bank claims to detect previous session cookies on my computer which were not deleted. Basically when their web site detects a new computrer for an account it requires an additional challenge question. I am not getting this expected challenge question. The bank is recognizing the computer although all cookies should have been deleted.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you closing all tabs with that bank site before closing Firefox?

When you reopen website automatically on a next start then Firefox will store cookies used in those tabs in the sessionstore.js file as part of saved session data, so you won't get logged off when you close Firefox without first closing those tabs.

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.