Why can't I get SmartSource Coupon Printer to work?
SS Print Readiness Verification
Java and Browser version requirement verification is not successful! System Details Current Version Supported Version
Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0
Please make sure that the current version listed matches the supported version.
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It seems that you have the Java plugin installed. You probably have already tried Oracle's test page to verify that: http://www.java.com/en/download/testjava.jsp
Unless they are saying that they do not support the latest version of Java, but that's rare. Does SmartSource offer any tech support?